Why is the world so hostile?

It seems that in today's day and age the general public is mostly hostile to you, the reader. Am I correct in assuming so? If not the hat's off to you, because you may have found the secret to making our world the ideal world.

I'm talking about the average encounter with a stranger. Most of the time you wouldnt expect any sort of help from just someone walking down the street right? Take my job for example. I work at a very popular fast food chain. On a daily basis I deal with quite a number of angry and irrate customers. As my coworkers can back me up, we deal with a large number of people who simply want to complain, and it's clear to see why so many of my coworkers have crappy days because of it. Why are these customers so annoyed and pissed off? Is our service that bad? Maybe it's the food? Or maybe they have some solid reason. Or maybe they have jobs just like us, and deal with customers just as irrate as themselves?

I've come to find what my parents always tried so hard to teach me. Feelings aren't from some magical place in fairy land, they are your perception of your life. How you see things changes your feelings. I'm not saying that you should be glad that someone has just given you a mouthful of what they think of you and a company you just work for, It's quite the opposite. Instead of foccussing on all the crappy things in your day that everyone has to deal with, look at the good things that happen.

Look at the good moments in your day and you will have a superb time. This won't work until you yourself truly believe, and trust me, it's hard as fuck. You really have to try and sometimes you think to yourself, why bother. The reason to try this? Because if we don't atleast try to have a better time in our everyday life, then we are doomed to the same vicious cycle for many years to come.

Thanks for reading and best of luck!